Requirements: Knowing how to communicate
Support is a big subject, however here we focus on user-to-user help. This takes place in the forums, on mailing lists, and in IRC. Increasingly, social networks are a support place now.
Why providing support rocks
Providing support is awesome because:
- It does not require advanced skills or knowledge from everybody. Your own experience using Kubuntu is the perfect place to start.
- You actually end up learning more as you help others, which increases your own knowledge and skills. This can be a gateway to learning other things, from bug triaging to packaging, and perhaps even to programming.
- Love and respect from everyone.
- Go where the help is needed:
- Hang out in your venue of choice.
- Answer questions you feel you you know the answers to, and direct users to the appropriate resources.
Remember to follow the Ubuntu Code of Conduct.
- Support efforts are one way for the non-technical user to become an official Kubuntu Member.
- Rubbing elbows with the great, good-looking Kubuntu Team.
Kubuntuguide: an external wiki for Kubuntu, since 2007.